Echelon - A Quality Improvement Program for Those Who Strive for Excellence in Assisted Living

Echelon

The LeadingAge Wisconsin Echelon is our systematic and all encompassing program to serve assisted living professionals who strive for excellence in the care and services they offer.

Echelon grew out of the LeadingAge Wisconsin Assisted Living Quality Improvement Network, which served us well for 16 years. Driven by the passion and commendable efforts of the many Network members, LeadingAge Wisconsin has developed and maintains an unparalleled forum for peer networking and sharing, a series of quality improvement initiatives, quality improvement modules, staff training modules, and certification courses for RCAC and CBRF managers. The momentum generated by this Assisted Living Quality Improvement Network catapulted us into a leading role for assisted living facilities when we became the first association to have a program approved for the Wisconsin Coalition for Collaborative Excellence in Assisted Living (WCCEAL).

What began as the Assisted Living Quality Improvement Network grew into Echelon -- a quality improvement process for those dedicated to pursuing a journey of excellence in assisted living. 

"I have been a member of Echelon for almost a decade. From the beginning, participating in Echelon has been a valuable experience for me and my organization. It began by helping me develop an understanding of my new role as a RCAC and CBRF administrator. Back then, the meetings and a few tools were at my disposal. Over the years, the new information developed and shared through the website has been amazing! Without Echelon, I would not have gained the expertise or insight I have today as a leader in my organization. I always look forward to the network meetings. Where else can you meet with your peers and competitors, share ideas, support each other -- all with the common interest to improve the lives of the people we serve?  Echelon has allowed me to manage my facility with greater confidence, build an excellent team and, ultimately, provide the best care to my residents!" (Dyonne Wilhelm, R.N., Administrator of Assisted Living, Harwood Place, Wauwatosa)

What Is Echelon?

Echelon, an approved WCCEAL program, provides tools and resources to assist each participating assisted living community with its individual quality improvement journey. 

If you would like to learn more about what Echelon would mean for your assisted living community, you can watch a video here, or you can download a booklet about Echelon here.

Membership in Echelon is open to all assisted living communities that are members or subscribers of LeadingAge Wisconsin. If you are a LeadingAge Wisconsin member or subscriber and you are ready to join Echelon, please complete the Echelon Participation and Self-Attestation Form and return the form and your payment to LeadingAge Wisconsin.

If you would like additional information about Echelon, please contact Janice Mashak, Vice President of Member Services & Innovation, at LeadingAge Wisconsin at 608-255-7060.

If you are a member of Echelon and would like to access the Echelon tools and resources, please click the appropriate link below. You will need your LeadingAge Wisconsin username and password, as well as your password to enter the Echelon site.

CBRF Echelon Members, please click here.

RCAC Echelon Members, please click here.

CBRF Manager's Certification Program: The LeadingAge Wisconsin CBRF Manager's Certification Program is designed to enhance the knowledge base of new and current managers.   A four DVD set, together with the companion materials, review the regulations of DHS 83 illustrated with practical, real life examples, to ensure you gain value added implementation strategies to strengthen operations and maintain success into the future. This comprehensive training course brings together the best information, resources, policies, procedures, forms, and strategies shared by knowledgeable and successful CBRF managers from across the state. This course will assist in preparing the CBRF manager to adapt to the future of this unique senior life setting.